Highlight the potential benefits of Neural Networks.
Book a Meeting

Prosk

Prosk

Prosk

Client Overview

Prosk is a comprehensive patient care and communication platform designed to bridge the gap between healthcare professionals and patients through a unified, digital-first experience.
 By replacing fragmented systems and manual processes, Prosk enables secure, data-driven, and efficient healthcare interactions,empowering clinics, physicians, and patients to connect seamlessly in real time.

Developed by Exergy Systems, Prosk serves as a model of how technology can simplify healthcare operations, improve transparency, and enhance clinical outcomes through intelligent automation.
The Challenge

The healthcare industry often struggles with inefficient communication and manual workflows that affect both care quality and patient satisfaction. Before Prosk, healthcare providers faced:

 

  • Manual record management, leading to data errors and delayed diagnoses.
  • Inefficient appointment scheduling, causing bottlenecks and frequent cancellations.
  • Fragmented communication between patients, physicians, and support staff.
  • Strict compliance needs for medical data privacy and HIPAA-grade security.
  • Limited access to patient history and insurance data during consultations.

The Goal: Build a secure, unified, and scalable digital healthcare system that simplifies record management, enhances communication, and improves care coordination between patients and physicians.
Our Solution:
Prosk Patient Care & Management Platform

Exergy Systems engineered Prosk as a multifunctional, role-based healthcare platform that streamlines patient and physician interactions through automation, real-time data access, and smart integrations.

The system features dedicated portals for patients and physicians, alongside robust administrative and EHR modules to ensure continuity of care and compliance with healthcare standards.
Patient Portal
Empowering Digital Healthcare
  • Centralized medical history with secure, longitudinal record storage and retrieval.
  • Health surveys that give doctors valuable pre-consultation insights.
  • Medication tracking for dosages, schedules, and refill reminders.
  • Physician and clinic selection to book appointments directly.
  • Symptom reporting tools for problem area identification before visits.
  • Insurance and personal data management with secure authentication.
  • 24/7 record access ensures transparency and convenience for patients.
Physician Portal
Streamlined Clinical Operations
  • Smart appointment scheduling and patient queue management.
  • Pre-defined consultation templates (AVS & SOAP notes) for faster documentation.
  • Access to patient health records, test results, and prior visit notes.
  • Integrated consultation reporting for outcome tracking and analytics.
  • Resource optimization tools to manage facility and personnel schedules efficiently.
Additional Functional Modules
Streamlined Clinical Operations
  • Electronic Health Records (EHR): Centralized, paperless medical data storage.
  • Resource Management: Optimizes clinical capacity and staff utilization.
  • Integrated Calendar: Syncs appointments, reminders, and follow-ups to reduce no-shows.
  • Telehealth Enablement: Built-in video consultations powered by Twilio.
  • Patient Health Record Access: Patients can view treatment plans and lab results anytime.
Integrations & Technical Stack

Tech Stack:

 

  • Backend: Java EE, Python
  • Frontend: ReactJS, Angular
  • Database: MySQL
  • Mobile: Flutter (cross-platform)

Key Integrations:

 

  • CareCloud: EHR, telehealth, billing, and RCM integration.
  • Twilio: SMS and secure video calls for remote consultations.
  • Firebase: Notifications and secure patient–provider messaging.
Exergy Systems’ Contributions
Streamlined Clinical Operations

Exergy Systems led the end-to-end design, development, and deployment of Prosk, focusing on usability, compliance, and interoperability.
  • System Architecture & Design: Modular, scalable platform tailored for multi-role usage.
  • Development: Role-based patient and physician portals with integrated APIs.
  • Security: Encrypted storage for medical, insurance, and identity data.
  • Automation: Pre-defined templates for faster, more accurate consultations.
  • Integrations: Connected third-party APIs (CareCloud, Twilio, Firebase) for real-time data sync.
  • Testing & Optimization: End-to-end QA for reliability, performance, and compliance.
Prosk
Results & Impact
Prosk delivered measurable transformation across both patient care and provider efficiency:
Enhanced patient satisfaction through seamless digital interaction.
Reduced manual workload for physicians, improving consultation turnaround.
Smarter care delivery enabled by real-time access to medical history and reports.
Paperless, compliant data handling ensuring accuracy and long-term record integrity.

Optimized scheduling with reduced appointment cancellations and no-shows.

 Improved data security and patient trust via encrypted storage and role-based permissions.
Key Outcomes
  • 100% digital EHR adoption, ensuring compliance and accuracy.
  • AI-assisted scheduling reduced patient no-shows by over 40%.
  • Streamlined workflows freed up physicians’ time for quality care.
  • Unified communication channels improved coordination across clinics and patients.
Conclusion

The Prosk Patient Care App demonstrates how digital transformation in healthcare can empower both patients and providers through automation, security, and smart data integration.

With Exergy Systems’ expertise in HealthTech innovation, Prosk set a new benchmark for modern healthcare management; combining EHR digitization, secure telemedicine, and intelligent workflow automation in one scalable solution.
Up